Privacy Policy

Privacy Policy

MOTONE

www.motone.eu

I. General Provisions

  1. The party responsible for collecting, processing, and using your personal data within the meaning of Art. 4(7) of the General Data Protection Regulation (GDPR) is:

WOJCIECH HETMAŃSKI ALIAS, Wysoka 10, 62-040 Puszczykowo (Poland), NIP: 7773189641, REGON: 364956989, e-mail: info@motone.eu, +3197010280259

  1. All personal data you provide on the Website or that we collect about you while you use the Website, we process as the data controller in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, hereinafter referred to as "GDPR".

  2. We use the technological means required by current data protection regulations to prevent unauthorized access to and modification of personal data sent via email in the context of our Website.

  3. We reserve the right to update this privacy policy from time to time. Updates to this privacy policy will be posted on our website. Changes will be effective from the moment they are posted on our website. Therefore, we recommend you visit this website regularly to check for updates.

II. Personal Data

  1. Personal data within the meaning of the GDPR is any information relating to an identified or identifiable natural person. The personal data of users processed within the context of this online platform includes, in particular:

    a) Your name, address, email address, phone number, encrypted password for the customer account;

    b) Your order details, the products you have purchased, the services you have used, payment information (e.g., payment history);

    c) Your data generated when you use our online platform;

    d) Data we receive in certain cases from our service providers.

III. Purposes of Data Processing

  1. We process personal data when you visit our website, create a customer account, and place orders with us. We also process your personal data to contact you and for advertising purposes.

  2. When you purchase products in our online shop, we need your first and last name including title, your address, and, if applicable, payment details, your email address, and a phone number to process and handle your order. We use this information to fulfill our obligations arising from the purchase contract with you, for claims management, as well as for processing possible returns and warranty cases. Additionally, we and our logistics service providers use this data to inform you about the status of your delivery and delivery times. The legal basis for this is Article 6(1)(b) and (f) GDPR.

IV. Distribution of Your Data

  1. Your data will be transferred in the following cases and based on the stated legal permissions:

    a) if you have consented to the transfer of your data (Art. 6(1)(a) GDPR),

    b) if the transfer of data to third parties is necessary for the performance of the contract according to Art. 6(1)(b) GDPR; this includes, for example, the transfer of data to payment and logistics service providers, carriers, and suppliers if they deliver directly to you,

    c) if the transfer is necessary to comply with a legal obligation to which we are subject (Art. 6(1)(c) GDPR),

    d) based on our legitimate interest or the legitimate interest of a third party (Art. 6(1)(f) GDPR).

  2. If we transfer personal data to recipients in so-called "third countries," i.e., countries outside the European Union ("EU") or the European Economic Area ("EEA"), where a level of data protection comparable to that in the EU cannot be easily assumed and where we are not authorized to transfer data based on a legal obligation, we ensure that the required adequate level of data protection in the respective third country or at the recipient in the third country is guaranteed. This may particularly result from a so-called "adequacy decision" of the European Commission, which determines an adequate level of data protection for a specific third country as a whole. The contractual texts of the EU standard contractual clauses are available from the European Commission. This also applies to the adequacy decision.

V. Your Rights Regarding Personal Data

  1. We process your personal data, and therefore you have the right:

    a) to access your personal data,

    b) to rectify your personal data,

    c) to request the deletion of your personal data, as far as permitted by the GDPR,

    d) to restrict the processing of your personal data, as far as permitted by the GDPR.

  2. If you provide us with your personal data or we collect it ourselves, you can exercise your right to object. You have the right to object in situations where we process your personal data:

    a) for direct marketing purposes; such objection does not need to be justified;

    b) based on our other legitimate interests; in this case, the objection must be justified by your specific situation. Explain to us why we should not process your personal data.

  3. If you believe that the processing of your personal data is contrary to the law, you can file a complaint with the supervisory authority. In the Netherlands, this is the Dutch Data Protection Authority, with the following website: https://autoriteitpersoonsgegevens.nl/nl.

VI. Retention Period

  1. We store your data only as long as necessary for the respective purpose of the processing. We retain your data collected for contract processing until the expiration of the legal or any contractual warranty rights. After this period, we retain the information required by commercial and tax law for the contractual relationship for the legally specified periods.

VII. Cookie Policy

  1. Our website uses cookies, which are small text files stored on the end device (e.g., computer, tablet, or smartphone). Cookies can be read by the Website and are mainly used to optimize the use of the website and collect statistics.

  2. The Website uses several types of cookies:

    a) session cookies, stored in your browser's memory until it is closed,

    b) permanent cookies, stored in your browser's memory until you delete them,

    c) external cookies from providers of analytical tools for our Website. You can read more about external cookies. We use the services of:

  • Google Analytics/Google Analytics 4, provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA); to analyze traffic on the Website. This provides us with statistics showing how you and others use the Website.

  • Google Ads, provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland; for optimizing displayed ads, remarketing, and popularizing the Website.

  1. We classify the cookies used into two categories, depending on their function and purpose:

    • Absolutely necessary cookies

    • Marketing cookies

  2. Absolutely necessary cookies are those that ensure the functions of our website. Without absolutely necessary cookies, the website cannot be used as intended. They are, for example, necessary to provide the shopping cart function across multiple pages or to ensure that a registered user remains logged in across different subpages and does not have to log in again on each page.

  3. The legal basis for the use of absolutely necessary cookies on our website is Art. 6(1)(f) GDPR. The use of absolutely necessary cookies is possible and permitted without prior consent. You can disable absolutely necessary cookies completely through the browser settings, but this may lead to functional limitations when using our website.

  4. Marketing cookies collect information about how our website is used to improve its attractiveness, content, and functionality. These cookies help us determine whether, which, how often, and how long subpages of our website are visited and which content users are particularly interested in. These cookies do not store information that allows a user to be identified. The collected information is aggregated and does not allow direct conclusions to be drawn about a person. Everything is used exclusively to compile statistics to tailor the content of our website more specifically to the needs of our users, to improve the user experience, and to optimize our services. Marketing cookies are also used to collect information about the websites visited by a user. This is to create targeted advertising and display ads tailored to the user's interests. The legal basis for the use of marketing cookies is Art. 6(1)(a) GDPR in combination with your consent.

  5. You can configure your browser to prevent the storage of cookies on your computer, phone, or tablet.

  6. You can delete cookies after we have stored them. You can use the relevant function in the browser, a special program, or a tool from your operating system for this.

  7. Changing your browser configuration to prevent or limit the storage of cookies may result in limited functionality of the Website. This can also happen when cookies are deleted during the delivery of certain services. This means that some services will no longer be available without cookies.